How to Review and Export an Audit Thread
Audit exports let teams preserve the full history of a reviewed agent request.
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Who this article is for
Use this article if you need to export a request for compliance, investigation, or recordkeeping.
What an audit thread includes
A thread can include:
Thread exports are recorded for compliance. Admins can review export activity in the audit log.
Best practices
Use this article if you need to export a request for compliance, investigation, or recordkeeping.
What an audit thread includes
A thread can include:
- Request subject.
- Task details.
- Tool name.
- Risk level.
- Agent-provided summary.
- Payload.
- Timeline events.
- Reviewer comments.
- Final decision.
- Decision message.
- Attachments, if present.
- Open Inbox.
- Select the thread you want to export.
- Review the request details.
- Click Export thread.
- Save or share the exported file according to your organization’s policy.
Thread exports are recorded for compliance. Admins can review export activity in the audit log.
Best practices
- Export only threads that are required for compliance, investigation, or customer support.
- Avoid sharing exported records outside approved channels.
- If the export contains sensitive customer data, follow your organization’s data handling policy.
- Include reviewer notes that explain the reason for approval or rejection.